PrivacyPolicy
At Seventh Digit Films and entertainments Pvt. Ltd. , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access or use our OTT platform, website, mobile applications, Smart TV applications, and related services (collectively referred to as the "Platform").
1. Personal Information
When you register for an account or use the services offered by Seventh Digit Films and Entertainments Pvt. Ltd., we may collect personal information that helps us identify you and provide our services effectively. This information may include your full name, email address, mobile number, username and password, date of birth, gender, postal or billing address, profile photograph, and any other information you voluntarily provide while creating, updating, or managing your account. In certain situations, where required by applicable law or for verification purposes, we may also collect government-issued identification or other identity verification documents.
2. Payment Information
When you subscribe to our OTT platform or purchase any paid content, memberships, or digital services, we collect information necessary to process your transactions. This may include your chosen payment method, billing address, subscription details, transaction history, renewal information, invoices, promotional codes, gift cards, coupons, and redeemed offers. For your security, complete payment credentials such as debit card numbers, credit card details, CVV numbers, UPI PINs, and banking passwords are processed securely by authorized third-party payment service providers and are not stored on our servers.
3. Purchase and Subscription Information
We collect information relating to your purchases and subscriptions on our Platform to manage your account and improve your user experience. This includes the subscription plans you select, purchase history, rental or pay-per-view transactions (where applicable), renewal preferences, refund records, shopping cart information, subscription status, and your overall purchasing behavior. This information enables us to deliver seamless subscription management, personalized offers, and efficient customer support.
4. Account and Profile Information
We collect information associated with your account and viewing profiles to personalize your experience across our Platform. This includes your profile name, profile picture or avatar, language preferences, favorite genres, watchlist, continue watching history, viewing preferences, ratings and reviews submitted by you, parental control settings, notification preferences, account settings, and personalized recommendations based on your viewing activities. This information helps us tailor content suggestions and enhance your overall entertainment experience.
5. Usage Information
We collect information about how you interact with our Platform and its content. This includes the movies, web series, documentaries, devotional content, educational programs, podcasts, audiobooks, live events, or other content you watch or listen to, your watch history, playback activities such as play, pause, resume, rewind, and fast-forward actions, viewing duration, search queries, downloads, likes, ratings, comments, reviews, participation in interactive features such as polls or quizzes, navigation within the application, page views, clicks, session duration, and other usage statistics. We use this information to improve our services, understand user preferences, enhance content recommendations, and optimize platform performance.
6. Advertising and Marketing Information
Where advertisements, promotional campaigns, or sponsored content are available on the Platform, we may collect information regarding your interactions with such content. This may include advertisements viewed, advertisements clicked, device identifiers, IP addresses, approximate geographic location, demographic information where legally permitted, inferred interests based on your viewing behavior, and information received from advertising, analytics, or marketing partners. This information allows us to provide relevant advertisements, promotional offers, personalized recommendations, and marketing communications that better match your interests and preferences, while complying with applicable privacy laws.
7. Device and Network Information
Whenever you access our Platform, we automatically collect technical information about the devices and networks used to access our services. This information may include your device type, device model, operating system, browser type and version, application version, unique device identifiers, IP address, internet service provider, network type (such as Wi-Fi or mobile data), language settings, screen resolution, streaming quality, connection speed, crash reports, diagnostic information, error logs, cookie data, advertising identifiers, session identifiers, and other technical information necessary for operating, securing, maintaining, and improving the performance and reliability of our Platform.
8. Communications
If you contact Seventh Digit Films and Entertainments Pvt. Ltd. through email, customer support, live chat, telephone, social media, feedback forms, surveys, contests, or any other communication channel, we may collect and retain the contents of those communications. We also maintain records of communications sent by us, including emails, SMS messages, push notifications, in-app messages, promotional announcements, subscription updates, security alerts, and customer service communications. We may collect information about your interactions with these communications, such as whether they were opened, viewed, clicked, or responded to, to improve our communication effectiveness and customer support.
9. Cookies and Similar Technologies
We use cookies, pixels, software development kits (SDKs), local storage, web beacons, and other similar technologies to recognize your device, authenticate your account, remember your preferences, improve streaming quality, personalize content recommendations, analyze Platform usage, measure audience engagement, improve security, detect fraudulent or unauthorized activities, and enhance the overall user experience. You may choose to disable or manage cookies through your browser or device settings; however, doing so may limit certain features or functionalities of our Platform.
10. Information from Third Parties
We may receive personal information about you from trusted third-party sources, including payment service providers, authentication providers, social media platforms when you choose to sign in using social login, analytics providers, advertising partners, business affiliates, content partners, marketing agencies, and publicly available sources where permitted by applicable law. We may combine this information with the information collected directly from you to verify your identity, improve the security of our Platform, personalize your experience, provide relevant recommendations, enhance our services, and fulfill our legal and contractual obligations.
By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.